Policyholders
We’re committed to being your trusted partner, giving you expert guidance and assistance so you can travel with confidence. While you enjoy your travels, we'll take care of the unexpected.
Claim process
- 1. Submit a claim
Claims are submitted through a secure online form with the required documentation.
- 2. Review
Each submission is carefully reviewed to ensure all necessary information is provided.
- 3. Decision
Claims are assessed according to the policy terms to determine eligibility.
- 4. Payout
Approved claims are paid promptly, with clear communication at every step.
What You'll Find in Your Portal
User-Friendly Experience
All your information is kept safe and accessible through a simple, mobile-friendly interface designed for travelers on the go.
Submit and Track Claims
Easily file claims for travel disruptions, medical emergencies, or other covered incidents, and monitor their progress in real time.
Monitor Assistance Requests
Stay up to date with the status of any ongoing support cases. Receive updates and messages directly within the portal.
Submit a claim
Need to file a travel insurance claim? Our streamlined online tools guides you through each step with clear instructions. Whether it's medical expenses, lost luggage, flight delays, or trip cancellations, we're here to help you get the support you need quickly and efficiently.
Log in to your account
Access your personalized dashboard to submit your claim.
Fill out the claim form
Provide the details of what happened.
Upload your supporting documents
Attach medical bills, receipts, travel tickets, and any other claim-related documents.
Submit and track
Send your claim, then follow its status and get updates directly in the portal.
Claim assistance
If you need help at any point during the claim process, our dedicated support team is here for you. From questions about your claim form to providing additional documentation, we’ll guide you every step of the way.
Get in Touch With Us
Email Support - claims@nomadassistance.com
We’re committed to making your claim process as smooth and simple as possible.